PROACTIVE IT SUPPORT FOR YOUR BUSINESS 24/7
Your business never sleeps, and neither do we. With cloudsquared² Support, you have access to round-the-clock AU-based support, ensuring rapid resolution of issues and minimal downtime, whenever they may arise.
Whether you need help with a few small IT tasks or you would like the backing of your own IT Team that will fully handle all of your IT needs… or anything inbetween… you can trust cloudsquared²’s team of specialists to have it under control.
IT Support, Your Way
Consult
Have a question, need advice, something gone wrong? When you need help with your IT, call us and we will be there.
cloudsquared² Support: Consult is your own hotline to a team of experts, with no lock in contracts or monthly fees, for fast and reliable support when you need it.
What you get:
Fast On Demand Support
No lock-in periods
Hourly Charge
Perfect for:
Businesses with minimal IT needs
When help is needed when disaster strikes
Once off engagements
Those who have IT Services already but need additional help or ‘another pair of eyes’
Managed Service
At cloudsquared², we redefine IT Managed Service with our proactive approach, aimed at minimizing downtime and maximizing efficiency.
We take charge of hardware, software, security, updates, patching, maintenance, and vigilant log monitoring to identify and resolve potential issues before they disrupt your operations, so all you need to worry about, is your Business.
What you get:
Your Dedicated IT Partner for all of your IT needs
Massive improvements in your IT ROI and Productivity
Flexible Pricing and Terms
Perfect for:
Businesses of all sizes that rely on ICT infrastructure to support their operations
Those that do not want the hassles of worrying about their IT
Peace of mind knowing that their ICT is in safe hands and always taken care of
KEY FEATURES
Monthly Reporting
Stay informed about the performance of your servers with detailed monthly reports, including key metrics and insights into our activities.
➧
Continuous Monitoring
Your dedicated cloudsquared² team monitors your desktops, laptops and servers around the clock, ensuring optimal performance and detecting issues before they escalate.
➧
Rapid Response to Issues
In the event of an issue, our skilled technicians provide prompt and efficient resolution, minimizing the impact on your business.
➧
Proactive Maintenance
We conduct regular maintenance tasks to keep your servers running smoothly, minimizing downtime and disruptions to your operations.
➧
Comprehensive Vendor Management
We can handle all interactions with hardware and software vendors on your behalf, streamlining the procurement and support process… and saving you money in the process.
➧
Access to Expertise
Our team of experienced professionals are always available to provide guidance and support, helping you make informed decisions about your ICT infrastructure.
➧
BENEFITS
Cost Savings
By outsourcing server management to our team, you can reduce overhead costs associated with in-house IT personnel and infrastructure.
➧
Focus on Your Core Business
Free up valuable time and resources to focus on your core business objectives, while we handle the day-to-day management of your IT.
➧
Enhanced Performance
Experience improved server performance and reliability, leading to increased productivity and efficiency.
➧
Peace of Mind
With our proactive monitoring and rapid response capabilities, you can rest assured that your ICT infrastructure is in safe hands.
➧
Let’s work together
Want to get started or learn more about our comprehensive IT Support that is tailored for your business, get in touch below or give us a call and leave those IT worries behind.